General

I suggest you ...

You've used all your votes and won't be able to post a new idea, but you can still search and comment on existing ideas.

There are two ways to get more votes:

  • When an admin closes an idea you've voted on, you'll get your votes back from that idea.
  • You can remove your votes from an open idea you support.
  • To see ideas you have already voted on, select the "My feedback" filter and select "My open ideas".
(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  1. support outgoing mail

    I know there are existing options including something like Postmarkapp to Amazon SES, but it would be nice to have a single stop shop for all email handling. both incoming and outgoing mail would be sweet.

    24 votes
    Vote
    Sign in
    Check!
    (thinking…)
    Reset
    or sign in with
    • facebook
    • google
      Password icon
      I agree to the terms of service
      Signed in as (Sign out)
      You have left! (?) (thinking…)

      I’d be really interested to know what other people think on this. It’s highly unlikely that we will look into this in the short term however we would value the opinions of our users here. Does having everything in one place help or is it better to concentrate on what we do best?

    • allow multiple addresses for testing purposes

      Once I paid for one account, it should let me have multiple accounts so that I can test your service on my development and staging sites. I want to make sure I can email attachments and whatnot on my staging site as well and not have to mess with production to do so.

      Great service btw!

      14 votes
      Vote
      Sign in
      Check!
      (thinking…)
      Reset
      or sign in with
      • facebook
      • google
        Password icon
        I agree to the terms of service
        Signed in as (Sign out)
        You have left! (?) (thinking…)

        This is certainly under review. At the moment we plan to charge per address once we go live. The reason for this was that many agencies have used CloudMailin to create accounts and we wanted to keep things separate. Until we go live it will be hard to tell the best setup for everyone, but we will review things for sure. For now if you have an issue with this please contact us ‘off list’ at the support email and we can discuss things.

      • S3 path to be customized during process

        Would be great to have the ability to exactly tell to CloudMailIn which path to use for each mail attachment separately. Best would be to use the authorize_mail callback or have a new one which is called after successfully authorize a mail but before the incoming_mail callback is called. The new callback should be able to specify a save path within the bucket. Use case would be if I want to specify a path per user in S3. I can identify the user already by authorize_mail, so there should be no problem to generate the correct file path.

        6 votes
        Vote
        Sign in
        Check!
        (thinking…)
        Reset
        or sign in with
        • facebook
        • google
          Password icon
          I agree to the terms of service
          Signed in as (Sign out)
          You have left! (?) (thinking…)
        • Option to drop / strip attachments

          Increasingly we are seeing inbound emails with images attached as part of the sender's email signature. As our app ignores attachments even if they are present, it would be nice to have the option to skip / drop attachments entirely... as in, not even bother including them in the POST to our server or uploading to S3.

          3 votes
          Vote
          Sign in
          Check!
          (thinking…)
          Reset
          or sign in with
          • facebook
          • google
            Password icon
            I agree to the terms of service
            Signed in as (Sign out)
            You have left! (?) (thinking…)
          • Custom failure messages should be controlled on CloudMailin

            Currently, you can send back a custom failure message by responding with text/plain. The problem is, sometimes you do not have full control of error pages. For example, on Heroku, if there is a problem above your app on the Heroku side, they will throw an error message, with a pre-set error page that you define. This error page is always HTML, and is the same error across your entire app.

            Therefore, perhaps in addition to returning a custom failure message, there could be a "default" error message that you set in your CloudMailin account, which will be used for…

            3 votes
            Vote
            Sign in
            Check!
            (thinking…)
            Reset
            or sign in with
            • facebook
            • google
              Password icon
              I agree to the terms of service
              Signed in as (Sign out)
              You have left! (?) (thinking…)

              The error messages are something we really need to put some thought into. At the moment the error message isn’t pretty either. However there will be a default error message even if no error is returned. As a side note however errors are only relevant to 4xx status codes and all of these are controllable in heroku as they are thrown by your app.

              We’ve added the ability to set details of a custom max size message however, we need to look into this as a possibility.

            • 1 vote
              Vote
              Sign in
              Check!
              (thinking…)
              Reset
              or sign in with
              • facebook
              • google
                Password icon
                I agree to the terms of service
                Signed in as (Sign out)
                You have left! (?) (thinking…)

                Hey, how do you envisage this encryption working? I’m not sure how useful encrypting would be as we still need to be able to decrypt it on our side again to send the credentials meaning that we would have to use two way encryption and keep the keys on the server anyway?

              • Make a 'reprocess now' option for delayed or otherwise error email

                When a mail item is delayed, it would be nice from a development point of view to be able to hit 'reprocess'. Also it would be nice to be able to hit 'redirect' if we want to bounce a copy to a dev server.

                1 vote
                Vote
                Sign in
                Check!
                (thinking…)
                Reset
                or sign in with
                • facebook
                • google
                  Password icon
                  I agree to the terms of service
                  Signed in as (Sign out)
                  You have left! (?) (thinking…)
                • display response time for each email

                  when viewing the details of an email and its request, display the amount of time it took to process the response.

                  1 vote
                  Vote
                  Sign in
                  Check!
                  (thinking…)
                  Reset
                  or sign in with
                  • facebook
                  • google
                    Password icon
                    I agree to the terms of service
                    Signed in as (Sign out)
                    You have left! (?) (thinking…)
                  • XML output format

                    Deliver the message as XML at the target

                    0 votes
                    Vote
                    Sign in
                    Check!
                    (thinking…)
                    Reset
                    or sign in with
                    • facebook
                    • google
                      Password icon
                      I agree to the terms of service
                      Signed in as (Sign out)
                      You have left! (?) (thinking…)
                    • Don't see your idea?

                    General

                    Feedback and Knowledge Base